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Workforce Collaboration Solutions

Take a peek at our MiCollab software for the best new workforce management ideas. Today's unified business technology offers you free flowing communication, regardless of location, infrastructure, mode or device, with tools that are easy to use and less costly to implement and maintain. Look here! more...

Learn from the Best

Mitel TV is a “living library” of on-demand video presentations designed to help you understand how Mitel’s smart unified communications solutions can benefit businesses of any size. visit


Click here for our Solutions Library: Case Studies, Business Phones, Systems, Demos, White Papers and Webinars.visit

Managed Services

Discover how Managed Services can Grow your Profits and Lower your Costs more...

With Mitel Phone Manager 4.3 mobile users get powerful UC features, such as Presence, Chat and Softphone

ATTENTION! MiVoice Office 250 Mobile Users:

Mitel’s Phone Manager (Release 4.3) introduces the new ‘Phone Manager Mobile’ smartphone application (app) for Apple and Android devices. In addition to making calls using your GSM Cellular phone, Mitel OfficeLink or your Mitel desk phone, now you can use Mitel Phone Manager Mobile as a SIP softphone over WiFi or 4G/3G. This new mobile client offers the ability to answer internal calls and to easily connect with colleagues based on their presence and contact information. Mitel Phone Manager makes day-to-day office communications simple by giving users complete control over their telephone. Not only will this reduce the need for training but also delivers business productivity and customer service enhancements. > Learn more about collaborating with the Mitel Phone Manager.


New WIFI phone design is perfect for all-access inside building

Designed for use in an office environment the new MiVoice 5624 Wireless Phone is perfect for users who need to be reachable or able to access their messages from throughout a building. It seamlessly blends the wireless needs of the user with a wide range of critical applications like voice messaging and integrates with fixed legacy applications within the organization. The MiVoice 5624 Wireless Phone is Mitel’s first VoWiFi (Voice over Wi-Fi) handset operating on 802.11n network; it supports the deployment of voice over the network without degrading the performance of an existing .11n network capacity. A MiVoice 5624 Wireless Phone-based solution delivers trouble-free WLAN vendor interoperability and scalability, as well as the capacity to integrate and communicate with a comprehensive range of external sources > Get all the details from the 5624 data sheet.

Communication Innovations to Grow Your Business

First Tel solutions reduce your
costs and extend your reach

Today we live in a busy world that’s exploding with innovative technologies. The latest IP Telephony Solutions can help your business streamline communications, improve productivity and cut costs.

Inspire team performance with our innovative, SIP-compatible Conference & Collaboration Solutions. Make it easier for employees, customers and partners to work together using a variety of devices, whether they are nearby or geographically dispersed, as if they were next to each other. Ask us about the new UC360.

Learn how to maximize the productivity of employees on the move with our Mobility Solutions. Secure access to authorized personnel like executives, salespeople, and service consultants.

Discover how to keep your customers happy for less money with our Contact Center Solutions.

NEW! Free your business from phone tag and open up to a world of choices with Unified Communications. Chat, voice and video puts all the latest IP connectivity choices at your fingertips. You are in control of how, when, and where you want to connect and with whom...whether you're available, too busy, down the hall, or on the go.

Attention First Tel Clients: We offer a $50 credit for each referral. Get details. Download, print and faxback our Referral Voucher or call us today!

Discover the smart idea of remotely managed IT services

Managed Services Providers (MSP) simplify IT operations. Reduce high costs and improve response time by using externally administered systems, applications and specialist services.

Our MSPs will provide your organization with reliable uptime and user satisfaction at predictable monthly costs. Access our best of breed IT experts and applications — all without the costly and painstaking need to invest in expensive software, operational backlogs, and perpetual issues with IT legacy systems.

Managed Services provide 24/7 administrative services allowing your IT personnel to focus on strategic initiatives.

Now is the time to take control of your future. Which Managed Services Provider should you consider?

Special Offers

Free Telecom Audit

Is Your Old Phone System Inflating your Telecom Bills by 20-50%? more ...

Free Virtualization Assessment

Discover the Benefits of Virtualizing Voice Applications. more ...

Michigan E911 Upgrade

Emergency response calls will require specific location identification for all individual devices in a multi-line business communications system. Michigan E911 legislation levies fines for non-compliance.

Learn more: Get guidelines document (PDF)

Please contact First Telecommunications at 800-562-0221 to schedule a system upgrade.