...Protection Plans Designed to

Drive Cost Out of Your Business

Service Protection Plan Options

Parts Repair Coverage:

Ø       Parts Replacement

Ø       All Labor Billable—Prevailing Labor Rates

Ø       Weekends/Holidays—Prevailing OT Labor Rates

Ø       Trade-In Protection

Ø       10 Percent Discount on Future Material Purchases

Ø       No Telco Trouble Shooting

Bronze Service Repair Coverage:

§         Parts Replacement

§         Labor-includes 8- 5 NBD

§         Evenings/Weekends — Prevailing OT Labor Rates

§         Trade-In Protection

§         10 Percent Discount on Future Material Purchases

§         No Telco Trouble Shooting

§         Service Charge — PER OCCURRENCE

§         $200 Charge for service call Mon-Fri 8am -5pm

§         $300 Charge for service call Mon – Fri 5pm – 8am (+OT Rates)

§         $400 Charge for service call Weekend/Holiday (+OT Rates)

Silver Service Repair Coverage:

§         Parts Replacement

§         Labor-Includes 8 - 5 NBD

§         Evenings/Weekends — Prevailing OT Labor Rates

§         Trade-in Protection

§         10 Percent Discount on Future Material Purchases

§         No Telco Trouble Shooting

§         Manufacture’s Modifications

§         Semi-Annual Preventative Maintenance Visits

Gold Service  Repair Coverage:

§         Parts Replacement

§         Labor 24 X 7

§         Trade-In Protection

§         10 Percent Discount on Future Material Purchases

§         No Telco Trouble Shooting

§         Manufacture’s Modifications

§         Semi-Annual Preventative Maintenance Visits

§         Training—8 hours Total of Administration or Endpoint