Presence Management

FIRST's presence management solutions incorporate next generation presence, collaboration and messaging tools that enable customers to control how, when and where they receive their voice, data and Internet communications, regardless of location. FIRST's presence management tools are developed to work within traditional, converged and 802.11b wireless environments, allowing customers to maximize their existing infrastructures and leverage new technologies such as Internet Telephony when it makes business sense.

FIRST's presence management initiative is less about technology buzzwords and more about delivering tools that help customers address their challenges. Simply put, it's about improving business processes. Today's enterprise must confront three fundamental issues: generating revenue, managing their operations more efficiently, and reducing expenses.

Our presence management solutions are designed to help businesses meet these challenges, in a calculable and quantifiable manner.